Terms of service

Terms and Conditions (T&Cs) for Kazaar Fragrances

Jurisdiction

These Terms and Conditions (T&Cs) apply to all contracts between the online store (hereinafter referred to as the „Seller“) and the customer (hereinafter referred to as the „Customer“) that are concluded via the Seller’s website. Any terms and conditions of the Customer that conflict with or deviate from these terms and conditions shall not be recognized unless the Seller has expressly agreed to their validity in writing.

Conclusion of Contract

(1) The presentation of the products in the online store does not constitute a legally binding offer, but a non-binding online catalog. By clicking on the „Buy“ or „Send order“ button, the customer places a binding order for the goods contained in the shopping cart. Confirmation of receipt of the order follows immediately after the order has been sent and does not yet constitute acceptance of the contract. The contract is concluded when the seller confirms acceptance of the order by sending an order confirmation by e-mail or by delivering the goods.

(2) The seller is entitled to refuse to accept orders without giving reasons.

Prices and Terms of Payment

(1) All prices quoted are in euros (EUR) and include statutory VAT.

(2) The customer has the option of paying by credit card or PayPal. The seller reserves the right to exclude certain payment methods in individual cases.

Shipping and Shipping Costs

(1) Delivery takes place within Switzerland, Liechtenstein, Germany, Austria and neighboring EU countries.

(2) The delivery time is usually 2-5 working days from order confirmation, unless expressly stated otherwise in the item description.

(3) The Seller accepts no liability for delays in delivery caused by force majeure, natural disasters or other events beyond the Seller’s control.

(4) The shipping costs are to be borne by the customer and are displayed in the order process.

(5) Kazaar will pay the shipping costs for orders over 100 euros.

Right of Withdrawal and Returns

(1) Due to our hygiene regulations, we cannot take back used or opened fragrances. Soiled, used, opened or damaged goods will not be taken back and will be returned to the sender. The return costs and the shipping risk to our returns department are to be borne by the buyer in all cases.

(2) The costs incurred if the customer has provided an incorrect address, even if it is only an additional address, will not be covered by Kazaar under any circumstances. We are not liable for lost packages due to a partially complete or incorrect delivery address.

(3) Cancellations cannot be guaranteed as Kazaar works with an automated logistics system. Once your package has been shipped, it cannot be canceled.

(4) In the event of damage, Kazaar has the right to demand evidence proving the damaged goods. If no such evidence can be provided, we are not liable for the damage.

(5) Orders which include a discount cannot be returned.

(6) The Swiss right of withdrawal applies to the entire online store. When purchasing, you agree to all points.

Warranty and Liability

(1) The warranty shall be governed by the statutory provisions of the Swiss Code of Obligations.

(2) The Seller shall not be liable for damage that has not occurred to the delivery item itself, in particular not for loss of profit or other financial losses of the Customer.

Data Privacy

(1) The customer’s data required for business transactions shall be stored and processed in compliance with data privacy laws.

(2) The customer has the right to information, correction, deletion or blocking of his stored data at any time.

(3) The complete data privacy policy can be viewed on the seller’s website.

Discovery Kit Conditions:

The Discovery Kit is a product offered free of charge by Kazaar.
It contains 5 samples of selected fragrances.

The customer is obliged to pay the shipping costs to receive the Discovery Kit.

Each customer may only order and receive one (1) Discovery Kit.

In case of an order of more than one (1) Discovery Kit, only one (1) kit will be delivered, regardless of the quantity ordered.

Kazaar reserves the right to change or update these terms and conditions at its sole discretion. Any changes will be posted on the Kazaar Fragrances website and will be effective from the date of posting.

Final provisions

(1) The law of the Swiss Confederation shall apply to contracts between the seller and the customer. The application of UN and/or EU sales law is expressly excluded.

(2) If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the seller shall be the seller’s registered office.

(3) Should individual provisions of these terms and conditions be or become invalid in whole or in part, this shall not affect the validity of the remaining provisions.

Status: October 2024